Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Countdown Timer for Stories and subtasks

I am looking to set up a timer that will initiate when a stories sub task is moved through the different status sections? Is there any thing out there to assist with this?

4 answers

Hi @Daniel Egan ,

For an SLA timer that counts down to a target, you can use Time to SLA.

You can set up to start it when the subtask moved to a specific status and end it when the sub-task is Resolved. You also need to set up a goal or a negotiation date, set up a JQL condition as issuetype="Sub-task", and you're done!

Time to SLA will show the start/end/target date and remaining/elapsed durations on the issues and you can generate reports for further analysis.

sla-panel-multiple.pngsla-panel-met.png

Let me know if you have further questions.

Regards,

Gökçe

Please note that I'm one of the members of the Snapbytes team.

Hi @Daniel Egan 

You can also consider other solutions from the Atlassian marketplace:

Time Between Statuses - lets you set start and stop statuses for time tracking.

SLA Time and Report - allows set SLA timer for issues from any project. For start/stop conditions, you can select statuses and other issue fields. Using it, you can set time goals and automate actions for overdue issues (notification, priority change, etc.)

Time in status for Jira cloud - automatically shows time each issue spends in each status (including historical data, before the app was installed).

My team creates all these apps, so I will be happy to help you if you have questions.

I hope you will find the best solution for you.

Regards

Hi Zoryana.

 

We have been using your app to track the time sub stories are in flight. We are happy so far and it does almost every thing we want, could you advise only some thing for me though:

 

I have set the app up to inform all the users regarding time alert warning how ever the users I have added are not receiving notifications but I am? is there a setting I have missed some where? Example is that I receive a warning email when arriving to the different thresholds, but my team does not receive this email notification. We have all been added as members who require notifications.

 

Regards

  

Dear @Daniel Egan 

Thank you for your comment! Please contact our support team (support@saasjet.atlassian.net) with a short message. They can check and resolve your issue.

Best Regards,
Zoryana

Hi @Daniel Egan  -- Welcome to the Atlassian Community!

What do you mean by a "timer"?

(1) If you just need to know how long an issue has been in a current status, there is a built-in feature to classic boards: Days in Column.  You may learn about how to enable that feature here:

https://support.atlassian.com/jira-software-cloud/docs/customize-cards/

(2) If you instead need to remember time measurement over time, by status (e.g. how long was I in status <X>) you would need to explore other options:

  • purchase a marketplace add-on with a monthly cost
  • build something yourself using either the REST API or webhooks of the logs
  • use custom fields and automation rules to measure the time in status

(3) If you want a running clock of time in a status, somehow updating live on the page, you would need to investigate if there are any marketplace add-ons for this.  (That seems a bit excessive to me for work item management.)

Best regards,

Bill

Hi @Daniel Egan ,

As an alternative, you can use Status Time add-on. It generates status time reports based on your working calendar.
 

If you are looking for a free solution, you can try Status Time Free.

IssueScreenView-3.gif 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,142 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you