I want to calculate how many people commented on the ticket via the automation rule.
I assume you need to create a new field, set the default 0 value, and then somehow add +1 on every new person who commented on the ticket.
Does anyone try to implement something like that?
Hi @tasha tokunova ,
I think it is possible with a number custom field and a automation rule.
On https://support.atlassian.com/cloud-automation/docs/what-are-smart-values/
and
https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/
I see that you can use math-functions.
I think something like
{{#=}}{{issue.CustomField}} + 1{{/}}
Regards,
Marco
Unfortunately, the trick is it's not a CustomField. There should be some logic to extract the email of who commented on the ticket.
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