Copy issue key to custom field with automation

[David]

We are wanting to use Confluence to post our roadmap to our customers using the jira macro. The issue is the jira macro displays links that I don't want exposed because our customers do not have access.

A separate post suggested creating custom fields for key and summary and displaying these instead. I am giving this a try, but I'm struggling to setup an automation rule. I don't want this to be a manual copy for every ticket. I am trying to copy the issue key and summary to custom fields when the ticket is created.

Does anyone know if this is possible, or have a suggestion on how to accomplish this?

Thanks

[David · Accepted solution]

I figured out that you can use Jira Smart Values to set the value of a customer field. In my case, I used {{issue.key}} and {{issue.summary}} to edit my custom fields as part of an automation rule.

[David · Accepted solution]

In case anyone finds this post while asking the same question I originally had, I realized that if I copy the issue key to a custom field, Confluence will still display it as a link. It will work as needed (no link) if I only put in the number (what follows after the project abbreviation and dash) but I have not found a way to do that just yet.

I really don't want to have to key in the issue key number for every ticket. Does anyone know if it's possible to copy just the number of the ticket?

[Bill Sheboy]

Hi @David 

You may try the text functions to split out the just the number part of the {{issue.key}} if that is what you want: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/

For example: {{issue.key.substringAfter("-")}} for just the number or replace the hyphen with a space to break the conversion to a URL with {{issue.key.replace("-", " ")}}

Kind regards,
Bill