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Comparing current date with a specified due date

Hello! I'm trying to create an automation that will run periodically every month to check if a ticket is past it's specified due date. I've tried the "Advanced compare condition" like this: {now} greater than {{issue.duedate}} but this doesn't seem to be working. Now I tried the jql query {{now.isAfter(issue.duedate)}} but this isn't working either. What am I doing wrong?

Any help is much appreciated 

4 answers

0 votes
John Funk Community Leader Jan 04, 2022

Hi Esteban - Welcome to the Atlassian Community!

What do you mean by it isn't working? What exactly is happening that isn't correct? Can you share a screenshot of your rule? 

John Funk Community Leader Jan 04, 2022

And you can try this JQL:

project = ABC and duedate < startOfDay() and statuscategory != Done

Hi @Esteban Ramirez ,

In the Automation section you can use different options (red). If you need compare with other customfield you can use some similar to that

Screen Shot 2022-01-04 at 15.58.24.png

Try this in JQL query:
* for the term due <= -3d (over 3 days)
* for update issue updated <= -1w (over 1 week)

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