Compare due date field before and after the change

Alex Shirokov May 29, 2022

Hello,

I have a due date (custom field). When an issue is created the user enters the due date. 

I need to develop an automation rule that analyzes the changes in the due date field and action appropriately. 

If a user changes the due date field and this date is later than the previous (original) date then the action takes place. 

How can I write this condition? 

Many thanks in advance! 

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 29, 2022

Hi Alex,

You should be able to do this with a Diff function in an automation rule if I am understanding you correctly. 

I am using the Activation Date in my example below to mimic your custom field, but change that value to whatever the name of your field. 

Then use an Advanced Compare Condition. 

screenshot.png

Alex Shirokov May 29, 2022

Thank you! That is a great approach! 

Like John Funk likes this
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 29, 2022

Great! I hope that helps!

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