Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cloud Storage Space

Hi, I have a 10 user Jira Server License I am looing at migrating to the cloud for Jira, Service Desk, Confluence and BitBucket but I only see it offers 2GB of file storage which I assume does not cover the database file . How do I know how much file storage I have used on the Server Product and if its not enough how do I get an increase? Regards, Luke

2 answers

1 accepted

0 votes
Answer accepted
Daniel Eads Atlassian Team Jan 19, 2021

Hi Luke,

Things like issue data and the text of Confluence pages don't count against your file usage - these are items one might consider as part of the database file. It's only the attachments that are going to affect your storage usage in Cloud. These are independent among the products; on the free tiers, you get 2GB for Confluence, a separate 2GB for Jira, etc.

One quick way to check this is actually by running the Cloud Migration Assistant app. When setting up a migration plan (you do not need to actually run it), the app will let you know the attachment size for Jira projects / Confluence spaces:

image.png

If you need more than 2GB for your Jira attachments, you can upgrade at any time from the Manage Subscriptions page in your site's settings. The Standard plan provides 250GB of storage. Detailed instructions here.

Cheers,
Daniel

p.s. You might be interested in reading some commonly-asked questions about storage for our Cloud product here. This document covers things like backups, what happens if you unsubscribe/downgrade a plan, etc.

@Luke Kenyon I guess for "free" version of Jira you are not able to get more space (because it is free :)). Standard version has 250GB of space available.

I guess you can check size of your database scheme used for Jira. And of course size of your "home" folder (https://confluence.atlassian.com/adminjiraserver/jira-application-home-directory-938847746.html). The most important is data subfolder which contains attachments.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

130 views 2 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you