We may not be using Jira in it's true designed fashion (but I am sure others are having this same issue?) I cannot close a sprint with open subtasks? They need to move to the next sprint, is there a workaround for this or is there a way to allow subtasks to stop preventing the sprint from closing?
Jira is an awesome product and we love it, we just need to understand how to address certain issues we encounter. Thanks in advance for helping out with this one.
Sub-tasks are not sprint items, they are parts of a Story/issue, and it's those that are sprint items.
This error message happens when you've got into an illogical position, where an item is said to be "done", even when parts of it are still flagged as "not done". This makes no sense, and Jira can't know how to handle it.
So, the simple "fix" for this - reopen the parent issue. It's not done, it has parts that are not done, so by definition it can't be. Once re-opened, it will be able to go into the next sprint, taking all its sub-tasks with it.
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