Good afternoon! Colleagues, we are just learning to work at Jira, we need your advice.
Developing a business process. It requires the task to change its status after a certain time has passed. That is, if the time is up, the task has moved to the "Closed" status.
Tell me, can I configure it this way?
You can use Automation for Jira for it. Which is a paid app if you are on server and already included in Cloud (free).
For instance: You can create a scheduled rule that runs every hour to transition issues to Closed when the issue is in Done and not updated for 40 hours.
Yes, that is possible. There are two 'categories' of automation rules one is on project level and one is on global level. With the latter you can trigger on issues in multiple projects and don't need to recreate/copy the rule to a new project.
Bare in mind that on Cloud you have a limit amount of global rule triggers (which will run out fast) on free and standard plans. But project rules are unlimited.
For these global rules, Atlassian handles the following limits per plan:
When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...
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