Change the localhost URL as User friendly URL


The application works perfectly fine now. I am trying to change the url from localhost:8080 to an user friendly url (

I have changed the server base url as, Under Jira system settings.

I have done the DNS change and verified it using nslookup. I can see the mapping of hostname and URL. When i tried accessing the app using the new url.

I can only see the IIS home page. the app runs on windows 2016 vm server and it is a dedicated server for JIRA app.

It seems the request goes to the application server,  but it's not launching the application.I tried changing the port 8080 as 80 in server.xml file. do we require to change any other info in server.xml?

Can you please help me to fix this?



2 answers

Hi Ranjith

It seems that IIS is running and it's already using port 80, that would explain why we're reaching the IIS web page instead of JIRA.

To resolve this I'd recommend to disable IIS, edit the server.xml file, change the connector to port 80 and then start JIRA with IIS disabled.

Please note that if IIS is running on port 80, we won't be able to start JIRA on port 80 as this port is already in use by IIS and therefore JIRA will fail to startup.

Hope it helps! :)

Luciano Fagundes

While this sounds like a fresh start spend some extra time and secure your application properly from the start.

Leave JIRA on the default port which is 8080 and rather use IIS as a reverse proxy in front of tomcat. Proxy servers also scale a lot better than tomcat, and offers better security and flexibility. 

Google tomcat IIS reverse proxy and you´ll find tons of documentation and tutorials. While you´re at it get yourself a certificate and you will save yourself some evening work when your security team tells you that they want better security. Also set up a redirection from HTTP to HTTPS and save your users some time.

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