Change URL JIRA site

[ABO]

Hi,

I can't find a way to modify the URL of my JIRA site in the JIRA's settings or Atlassian's settings.

I would like to modify the current URL https://team-XXXXXXXXXXXX.atlassian.net/ to https://company.atlassian.net/.

I have missed the field when I created my account...

I have contacted the support but they told me that my account (Free Plan) receives exclusive support from online Atlassian Community.

Is there a way to modify this URL or do I have to delete the Jira Software product in the administration and recreate a new one ? Is that even possible keeping Free Plan ?

Kind regards

[Girish_Shenoy]

I also found an interesting article that says you can create a new JIRA site and then migrate the data. However, This is not a good suggestion and use it as a last resort when you dont get prompt response from Atlassian support.

https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

[ABO]

I have no data yet on this site.

Can I just delete it and create a new one ?

But I will have to wait 30 days to complete deleting before I can create a new one ?

Because currently I can't create a new JIRA site in Free plan because I already have one..

[Jack Brickey]

you could create under a new account. you could try reaching out to Atlassian via the "billing" support option at https://support.atlassian.com/contact/ 

[Girish_Shenoy]

Hi @ABO 

Please refer to article https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

You can contact support for the same. there is no option for you to change the URL by yourself.

[Jack Brickey]

As you are on Free this option is not available to you as your support is limited to this forum and internet searches.