Change Mail address for invoices

teusner March 20, 2023

Hi,

I would like to change the mail address our invoices are sent to. I found this little guide, but it does not say, where I can change the mail address:

Update your contact address | Atlassian Support

Also in the billing section of our Atlassion Admin center, I cannot find a Mail field anywhere.

Help appreciated.

Yours

David

1 answer

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 24, 2023

Hello @teusner 

When I navigate to the Billing page and select Manage next to a product, and then select Billing Details, I get a screen that includes this message:

Screen Shot 2023-03-24 at 4.51.36 PM.png

From that I surmise that you need to edit the Technical Contact's information and update their postal address, as it seems like that is the address used for the invoice.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events