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Change Atlassian Name while using Google SSO

The admin of our Atlassian account said there was no option to change my name since we all use Google SSO and it was being fed by that, I changed my email and name on Google and I changed the display name on my Atlassian account to my new legal name a week ago, but it doesn’t show up on Jira or other products. What else can I try to update my name?

1 answer

Hi Belladonna Rose,

Have you tried changing it under My Profile/Atlassian account/Public name?

Yup! But on Jira and elsewhere it remains my old name:

 

Screen Shot 2022-06-03 at 1.00.05 PM.pngScreen Shot 2022-06-03 at 12.59.34 PM.pngScreen Shot 2022-06-03 at 12.59.24 PM.png

@Marina Bloom Hi, do you know of any other solutions I could try?

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