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Cannot save a view of a Structure


I am trying to save a view of our structure for my PO and Stakeholders but cannot find the button on Jira Software! 
I've read the wiki page through and through but the layout shown does not correspond to what I have on my structure view, anyone has any idea what could the cause of this?

2 answers

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Hi Nathan,

Just a clarification, are you perhaps using Jira Cloud? In that case, there are still a few differences between Server/DC Structure and Structure Cloud. 

Here is Structure Cloud Documentation.

If we are not talking Jira Cloud, then a screenshot may help. I suggest we troubleshoot the issue via

Egor Tasa

ALM Works

Hi @Egor Tasa _ALM Works_

Thanks a lot for your quick answer! 
Yes I am using Jira Cloud, sorry I did forget to add this info. 

I've read your link but still cannot find how to share the view (with added and configured columns). 
Perhaps I am missing something? 

Kind regards, 

Hi Nathan,

Currently, Structure Cloud does not have this capability. Among other things:

  • Limited view management - configured columns are stored in the local browser storage per structure, per user, and it is not possible to share them or set default views for structures

It is not possible to share views at the moment.


Hi, @Nathan Charpentier 

As Egor said above, the Structure Cloud documentation starts here.

You might not have noticed, but there is helper text at the top of the page to help ensure that you're on the right doc pages:

Screen Shot 2019-06-03 at 7.36.38 AM.png

(On the Server/Data Center pages there is corresponding helper text: "You are viewing documentation for Structure Server and Data Center version 5.3 and patch releases. For other versions, see Version Index or Structure Cloud.")

Also, you can reach our Cloud support team anytime via

Good luck with your evaluation. Hope this helps. 

-dave [ALM Works]

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