We have an issue with our instance of JIRA running on Windows Server 2012 R2 Standard edition. The issue is that we cannot login to JIRA due to the CAPTCHA image not showing, please see attached image:
We have tried several of the workarounds/solutions I found looking through the JIRA community questions but I've had no luck. We tried clearing the browser cookies, restarting JIRA, installing additional fonts, nothing has resolved the issue.
Can you please advise?
From another post, the addresses were:
But, as the post stated, we should check them before any change, as they could have changed since they were published.
We have checked and confirmed that all Google addresses are allowed and correct within the Proxy server. We also tried the solutions suggested in this article but none of these solved the issue: https://www.isunshare.com/internet/repair-captcha-graphic-image-not-showing-up-in-your-browser.html
Would you be able to take a further look if I sent you the JIRA log files?
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