Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Cannot launch JSM after installation

endgame_ops
endgame_ops Sep 21, 2023

Hello,

I cannot get JSM to launch on my RHEL 8 server after completing the installation. I have followed the guides setting permissions for all of the Jira directories 

sudo chown -R jira:jira

 However, Jira still fails with this message in catalina.out

org.osgi.framework.BundleException: Unable to cache bundle: file:/opt/atlassian/jira/atlassian-jira/WEB-INF/osgi-framework-bundles/atlassian-plugins-osgi-spring-extender-7.1.7.jar
Caused by: java.io.FileNotFoundException: /var/atlassian/application-data/jira/plugins/.osgi-plugins/felix/felix-cache/bundle2/version0.0/bundle.jar (Operation not permitted)                 
                                                                                                                                           Going into /var/atlassian/application-data/jira/plugins/.osgi-plugins/felix/felix-cache/bundle2 does not exist. 
Answer
Watch
Like Be the first to like this
76 views

1 answer

0 votes
Artur Moura
Artur Moura
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 13, 2023

Hey @endgame_ops

Welcome to the Atlassian Community!

Per the description, I would say the issue is related to the SELinux blocking the file.

Would you please confirm the SELinux is in permissive or disabled mode?

Reply

Suggest an answer

Log in or Sign up to answer
Jira Software
Jira Software
DEPLOYMENT TYPE
SERVER
VERSION
5.11.1
TAGS
AUG Leaders

Atlassian Community Events

See all events