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Cannot get user property with JIRA Automation Edited

I'm trying to at mention a user in my JIRA Automation.  I've read swathes of articles about how best to do this and it's not working.  I'm using JIRA Server.

In my "Send Slack Message" content I've got the following (the bold is the response)

rep 1 - {{issue.fields.reporter}} - MARKHALLER
rep 2 - {{reporter}} - MARKHALLER

rep 3 - {{}} - BLANK
rep 4 - {{issue.fields.reporter.legacyProperties.slack}} - BLANK

I can see the following against my User profile in JIRA - 

How do I get the slack property from the reporter user profile?

1 answer

1 accepted

1 vote
Answer accepted

hi @Mark Haller did you try:

  • {{ reporter.legacyProperties."jira.meta.slack" }}

Haha, of course I didn't - how would I know about that? :-)  Is there any docs/links?

It works perfectly!  And you score maximum points for replying within about 10 minutes :-)

Oh maaaan, and I always tell people off for "not reading things carefully" - and there's the bit about "Please note though that properties set by the UI ..." gaaaah!

Thanks again - you rock!

Like Daniel Eads likes this

You know what? I was just helping my colleague with properties and Java API and we found out the difference between legacy and non-legacy properties, but we did it on our I learned something new too :), but you're welcome :)

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