Cannot enable epic sumUp

[Serge Mbitom]

Hello,

After upgrade to Jira Server 9.4.3 it is impossible to enable the Epic SumUp add-on. Any ideas ?

• Jira version: 9.4.3
• Epic SumUp version: 3.11.2
• Error in the logs (see below)

java.lang.IllegalStateException: Failed to introspect Class [aptis.plugins.epicSumUpLight.spring.JiraBeans] from ClassLoader [aptis.plugins.epicSumUpFree [283]]
at org.springframework.util.ReflectionUtils.getDeclaredMethods(ReflectionUtils.java:485)
at org.springframework.util.ReflectionUtils.doWithMethods(ReflectionUtils.java:361)
at org.springframework.util.ReflectionUtils.getUniqueDeclaredMethods(ReflectionUtils.java:418)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.lambda$getTypeForFactoryMethod$2(AbstractAutowireCapableBeanFactory.java:765)
at java.base/java.util.concurrent.ConcurrentHashMap.computeIfAbsent(Unknown Source)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.getTypeForFactoryMethod(AbstractAutowireCapableBeanFactory.java:764)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.determineTargetType(AbstractAutowireCapableBeanFactory.java:703)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.predictBeanType(AbstractAutowireCapableBeanFactory.java:674)
at org.springframework.beans.factory.support.AbstractBeanFactory.isFactoryBean(AbstractBeanFactory.java:1670)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.doGetBeanNamesForType(DefaultListableBeanFactory.java:570)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBeanNamesForType(DefaultListableBeanFactory.java:542)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.invokeBeanFactoryPostProcessors(AbstractDelegatedExecutionApplicationContext.java:422)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.invokeBeanFactoryPostProcessors(AbstractDelegatedExecutionApplicationContext.java:359)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$3.run(AbstractDelegatedExecutionApplicationContext.java:251)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.startRefresh(AbstractDelegatedExecutionApplicationContext.java:217)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.stageOne(DependencyWaiterApplicationContextExecutor.java:224)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.refresh(DependencyWaiterApplicationContextExecutor.java:177)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.refresh(AbstractDelegatedExecutionApplicationContext.java:154)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$1.run(LifecycleManager.java:213)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NoClassDefFoundError: com/atlassian/greenhopper/api/issuetype/ManagedIssueTypesService
at java.base/java.lang.Class.getDeclaredMethods0(Native Method)
at java.base/java.lang.Class.privateGetDeclaredMethods(Unknown Source)
at java.base/java.lang.Class.getDeclaredMethods(Unknown Source)
at org.springframework.util.ReflectionUtils.getDeclaredMethods(ReflectionUtils.java:467)
... 22 more
at org.apache.felix.framework.BundleWiringImpl.findClassOrResourceByDelegation(BundleWiringImpl.java:1585)
at org.apache.felix.framework.BundleWiringImpl.access$300(BundleWiringImpl.java:79)
at org.apache.felix.framework.BundleWiringImpl$BundleClassLoader.loadClass(BundleWiringImpl.java:1970)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
... 26 more

[Radek Dostál]

This really sounds like something you should bring up with the vendor. The stacktrace imo points to the plugin being incompatible and if it's giving you errors, it's the vendor's responsibility to fix it.

Failed to introspect Class, NoClassDefFoundError, those are typically dependency issues.

com/atlassian/greenhopper/api/issuetype/ManagedIssueTypesService is a reference to Jira Agile (purely by it having greenhopper in the path), but this should be baked into Jira Software long time ago. I don't see any hits for this in search so no idea what that is, never used nor came across it, but in general this sounds like a dependency problem in the .jar file itself.

[Serge Mbitom]

The issue is that Jira Software got disabled during the upgrade. Enabling it solved the issue.

Thanks for your input