Cannot clone issues on some of the projects



In the project I'm the admin for, I'm able to clone tickets, but in another project the "clone" option doesn't exist:

What can be a possible reason for this?


2 answers

This widget could not be displayed.
Alexey Matveev Community Champion Dec 11, 2017


It could be hidden by JavaScript or a plugin which lets you hide web items like Adaptivist Scriptrunner.

This widget could not be displayed.

Check that:

  1. You have Create Issues permission in the project the issue belings to,
  2. There are no workflow properties which prevent you from cloning the issue.

Hi, thanks for your suggestion- I've checked that , and

1. In the project permissions page there is no such permission as "clone issues" Also, I  seem to have all the permissions in the scheme. which permission is supposed to allow the clone possibility?

2. In my project there are also no workflow properties, but I am able to clone issues there... How does adding workflow property allows the clone option?


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/ ExecStop=/opt/jira/bin/ TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,437 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you