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Cannot Create Issue after Migrating Project Tasks

I had a project created which I mistakenly created as a Business Project instead of a Software Project. I had accumulated a number of issues and was now ready to work on the project, and after realizing what I had done, I followed the steps to create a new Software Project and then migrate all of my issues over to it. However now I cannot create new issues.

I have gone through the permissions checks (I am an Admin, but specifically put me the user as being able to create issues as well), and it says that I should have permissions to create issues, but there is still no option to do so.

I have checked the Issue Types, and they are applied to the project, and I am able to edit & move issues, and I can also create Sub-tasks for an existing issue.

The only other 2 things that I have done since migrating the tasks is to set the Status of the original project to closed and create a Kanban board for this issues (have tried looking for a Create option both on the Board and the issue list).

 

Either I am missing something REALLY simple, or I didn't do something right when creating the new project / migrating the tasks?

1 answer

1 accepted

2 votes
Answer accepted

Never mind... I came across another post that said to try the shortcut key of "c", which worked. I mentioned that to a colleague who pointed to the "Create" button at the top of the screen. I have ALWAYS read that as being to create one of those items at the top, e.g. Project, Dashboard, Apps, etc. I never thought it would be to create an issue :| 

image.png

One thing that is still missing but, on an older Software Project, the Kanban board has a "Create Issue" option, or you can just start typing at the bottom of the column. There is no option for this on the new one?

image.png

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DEPLOYMENT TYPE
CLOUD
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Published in Marketplace Apps & Integrations

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