Cancel a Subscription

[Paula Francis]

Hi,

Someone in our organisation that has since left, set-up a subscription & we now want to cancel it.

Can someone provide me with an email address for the billing team to assist with this.

Thanks

[Jack Brickey]

Hi @Paula Francis , to be clear what do you mean by "subscription "? Are you referring to a filter subscription or maybe an app? If you are an Org admin you can remove any app that was added. If we are dealing with a subscription you can delete the shared filter under admin>system >shared filters

[tammyordiway]

I want to cancel everything

[Paula Francis]

Hi @Jack Brickey

As I explained, someone who no longer works for our organisation created an account with Atlassian & we no longer require it.

We therefore want to cancel our account.

However, I cannot find a way of doing this.

Thanks

Paula

[Jack Brickey]

Contact Arlassian Support and select Billing option.