Can you send a summary slack that is made up multiple lookupIssues calls?

Brandon Leong
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March 11, 2024

I am trying to create an automation that will send a weekly summary slack. It will contain multiple lookupIssues calls that will have something like this:

New Issues: XX

Open Issues: XX

Closed Issues: XX

Out of SLA: XX

List of issues:




Right now I have multiple lookupIssue actions and then multiple Send Message to Slack actions and they all get sent a separate which makes it hard to forward the summary to another slack channel.

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Bill Sheboy
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March 11, 2024

Hi @Brandon Leong -- Welcome to the Atlassian Community!

Based upon what you are showing, I can think of two ways to do this:


Better way for rule performance: use one call to Lookup Issues to gather all the relevant issues, and use smart value, list filtering and math functions to report what is needed:

For example, to count your completed issues, that would be this:


How this works:

  • iterate over the lookup results
  • filtering on issues which are in a status category of "Done"
  • adding +1 for any found
  • wrapping that up with a math expression to sum the count, with a default value of 0 at the front of the expression


Better way (maybe) for others to understand the rule: use multiple calls to lookups issues and save the intermediate results in created variables.  Then use the variables in your Slack message.


Kind regards,

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