Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can you create custom Zapier triggers/actions using webhooks?

Edited

I'm setting up integrations between AirTable, Jira Cloud, Confluence Cloud and Slack using the 3rd party tool Zapier.

I'm finding the available out-of-the-box triggers/actions in Zapier for these applications aren't specific enough for the integrations I'd like to achieve. Does anyone know of a way to create a custom trigger/action using webhooks or something?

1 answer

@Callum Carlile _Automation Consultants_ I know this is an old post, but did you manage to find anything? I know Unito know syncs with Jira, Airtable, and Slack, so depending on your workflow, potentially it could be a good solution? 

Hi @hannahmorg, no unfortunately I didn't find out if this was possible/how to do it. We ended up decommissioning our use of Zapier as a company and utilised the Automation feature within Airtable to script the creation of Jira tasks, and then generated Slack messages from within Jira.

Other teams in the company are now using tray.io for more complex integrations, so if we had this at the time then we probably would have gone down this route

Got it! Does the native Airtable automation do what you need? Are you just needing a one-off "copy + paste" of Airtable records into Jira, or does there need to be some sort of ongoing sync, so if the Airtable record or Jira task changes, the copy gets updated?

@hannahmorg A bit of both really! We have a data input system that we use which sends all data to Airtable, and then we have automations within Airtable (using native automation) to create Jira issues with certain bits of that data. I think we also have some separate automations which keep Jira tickets up to date, but we also have configured a data-pull automation from within Jira to query the data source directly

Like hannahmorg likes this

@Callum Carlile _Automation Consultants_ Nice! Sounds like a really cool system. Good to know you can establish a sort of "sync" between those tools through different automations. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

767 views 24 28
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you