Can't view issue

I am administrator of JIRA and can't view one of the issues.

I an find it with filter but can't "enter". There is no such isuue in jiraissue table in database.

How can I delete it?

3 answers

1 accepted

0 votes

Sounds like a broken index - there's a record in your index, but no issue behind it because it's been deleted.

Try re-indexing to see if this removes it from the navigator results

If it does, then you should look into why it happened - did you use the database directly with SQL (never do that, it breaks), have a crash or error in the logs, or a use a dodgy plugin?

0 votes

Sounds like a broken index - there's a record in your index, but no issue behind it because it's been deleted.

Try re-indexing to see if this removes it from the navigator results

If it does, then you should look into why it happened - did you use the database directly with SQL (never do that, it breaks), have a crash or error in the logs, or a use a dodgy plugin?

0 votes

Sounds like a broken index - there's a record in your index, but no issue behind it because it's been deleted.

Try re-indexing to see if this removes it from the navigator results

If it does, then you should look into why it happened - did you use the database directly with SQL (never do that, it breaks), have a crash or error in the logs, or a use a dodgy plugin?

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

591 views 2 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot