Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't create an epic

After updating to version 8.1. I can't create a new epic. I fill every field, including the "Epic name", but Jira shows error message "Epic Name: Epic Name is required." anyway. 

The same situation with existing projects and with the empty brand new project.

2 answers

1 accepted

0 votes
Answer accepted

Hello Vladimir,

Welcome to Atlassian community!

I understand that the error you mentioned is been displayed to you even if you fill the Epic name properly in the create issue screen of the projects after upgrading. Is that correct?

It is a very common problem that some field get duplicated when upgrading JIRA Agile as mentioned in the documentation below:

How to Fix the Duplicate Agile Custom Fields After Upgrading

That been said, perform the steps below to diagnosis it:

  1. Open and check whether any of the Agile fields are duplicated. An example snapshot is given below:
  2. It can also be confirmed by a direct SQL query in the database. For example, to return all Agile Custom Fields, the following query can be used.

    SELECT id,cfname FROM customfield WHERE customfieldtypekey like 'com.pyxis.greenhopper.jira%' OR cfname in ('Flagged','Story Points','Epic/Theme','Business Value') ORDER BY cfname, id;

In the above example, there will be multiple Custom Fields returned for Epic Name.

If you confirm it is the root cause, please perform the workaround steps mentioned in the documentation.

Let me know if this information helps.

Hi, Petterson!

Yes, you are absolutelly right, it was the case! I've fixed it with the help of the documentation page that you provided.

Thanks a lot!

You are welcome, Vladimir!

Have a nice day! :)

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

5,556 views 6 21
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you