Can't change parent for Sub-task, getting error 500

Julia Petrova July 3, 2020

I've imported some Sub-Tasks to Jira via CSV file. The idea was to connect Sub-Tasks to existed Stories. Some Sub-Tasks were connected to Story as expected but only one Sub-Task per Story. Rest Sub-tasks were imported to Jira as well but with no parent. Unfortunately I can't change 'blank' Parent for such Sub-tasks to existed Parent issue. I'm getting error 500 every time I do that.

Any ideas how to solve that?

1 answer

0 votes
Zaldy Parian
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 20, 2021

Hi Julia,

Were you able to solve this issue? I'm also getting the error 500 (skull) when I try to change the parent of a subtask.

Cheers,

Zaldy

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events