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Hello, I'm an experienced Jira user and I'm trying out the free Jira Cloud plan for my new project. I'm not finding any working way to add a 2nd item workflow with the free plan. There could be a bug with editing workflows as described below:
When I edit the workflow for my Story and Bug item types, I'm prompted to copy the workflow to the desired item types, so I explicitly select the Story and Bug item types and hit the "Save" button, which indicates success... But then when I go back to my board or backlog, I find that Jira has also applied this workflow change to all item types in my project, overriding the workflows of item types that I didn't want to change.
The same happens in reverse, when I try to correct this result:
When I edit the Task item type's workflow, and select only the Task item type to copy the changes to, Jira will change the workflow of all of my project's item types (Task, Story, Bug).
How To Reproduce
This looks like a bug with saving a workflow, where explicitly selecting the item types to update has no actual effect on filtering which item types have their workflows updated. This is pretty annoying because different item types naturally have different workflows, and I'm effectively prevented from having more than 1 item type workflow for this project. I assume this must only be affecting the free tier of Jira because it would be a very serious bug for paying customers. I wonder if it is also related to using a Kanban board instead of sprints.
Update: I started a new project using sprints instead of Kanban and selecting "company managed" settings instead of project-specific settings. I now have the control over workflows that I needed... So I think either having a Kanban board or project-specific Jira settings was causing the limitation on having multiple workflows.