Can link issues to another JIRA project, but can't create linked issue?

Question

Hello,

So I have integrated 2 JIRA environments.  1 Cloud, the other on-premise.  The JIRA Service Desk cloud environment is able to see the target project in the on-premise JIRA instance when we just want to link an issue to another issue in that environment.  However, if we try the 'create linked issue' option we can't see even the target project any longer.   I have admin rights in both environments along with create/link issue rights in the target project.

Any ideas as to why we could maybe see it in the first case, but not the 2nd?

Thanks,

Larry

Ammar Asjad Raja · Answer

@Larry Barker which add on you used?

Nikhil Kundra · Answer

Which add on did you go with @Larry Barker? Having similar trouble here despite having all permissions for Create and Linked issue set up.

Larry Barker · Answer

Thanks Nic,

I've chosen to go with an addon to achieve this.  It seems to work out ok.   Thanks for all your input.  I'm also fiddling with script runner.