Because some tickets fall under multiple projects, I'd like to have 1 ticket on two or more boards so each PM or Scrum Master can track the work. Is this possible or does it break logic in JIRA somewhere?
yep. tickets/issues do not belong to a board. Boards are simply filtered views of your database.
Absolutely.
Boards are not containers for issues. Projects are the containers. Boards are a view of a selection of issues.
It does no harm to have many boards that select the same issue, set of issues, or even disparate overlapping ones.
You do need to be slightly careful with Scrum boards, as sprints will leak across boards, and you'll need to explain it to your users (there's one issue showing on many boards)
As the others already pointed out. Your board will display a selection of issues depending on either a project or a saved filter (create a board and see the options in the dialog window, basically it's always a JQL query), so yes, issues can appear on multiple boards. So keep that in mind when ranking issues in different backlogs as its rank is a global value
Thank you for the help!
Makes sense. That must be why we're told only one board for the ticket - to avoid users making mistakes like that. Thanks!
Thank you!
I would like to ask a followup question:
If I create two boards, one for all jiras with component=A and another board with all jiras with component=B
How do those affect the Backlog and Sprint views, if at all?
Would I see the same issues in those views regardless of whether I am currently set to with Board A or Board B? Or would I see all issues in the "Backlog" or in "Sprints" regardless of the Board I currently have?
The boards are separate entities. One is looking at one set of issues, the other board looks at another.
You might see sprints from one board appear on the other, if there is any chance of cross-over (I would expect to see some if you're using components to separate the boards)
What is the recommended way to implement this? I'm using classic projects, kanban boards.
Most of the issues assigned to a user are in Board 1, but a few of them need to show up in Board 2 which was setup from a different project.
Would you use labels to mark the relevant issues, then change the query for Board 2 to include issues in Project 1 marked with the label?
I've just run into this issue and would like to understand by way of an example how a JIRA card can be made available across multiple projects, without having to open separate cards for the same issue across multiple projects. I read through the comments here, but couldn't understand how the same can be executed sucessfully.
There is no issue here, at least not with Jira.
Issues can appear in multiple boards because they are simply a selection of issues, which may come from many projects.
Projects are the containers of issues, and, obviously an issue can only be in one place at a time. "card in multiple projects" is logically impossible and absolutely not what an issue tracker would ever do. But an issue can appear in many reports and views.
hello- can someone simplify this and tell me step by step how to add a ticket to show up on my other board?
i added the label... and now i am on the board i want it to show up on.. and i cant figure out how to add it to a query. the new project is started is the new jira look and feel and it seems to have alot less options
Hi Emily,
What would really help is if you gave me the filter that exists on your current board. However let me see if I can answer you without.
Now, that may not be exactly what you want and why I would like to see your exact board filter and hear more about what your goal is. For example you may not want to see all issues with that label on your board.
btw, if you don't see the… on your board then you're not going to be able to achieve this.
thanks for the quick response.. this could be the issue
it says it is a "software project" when i click the "..." there is no board settings option. but i can go to project settings and click "board" when im in there, it only give me the options to edit the board (columns) i see no options for querries anywhere i have clicked
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