Can a ticket be on more than one board at a time?

Because some tickets fall under multiple projects, I'd like to have 1 ticket on two or more boards so each PM or Scrum Master can track the work. Is this possible or does it break logic in JIRA somewhere?

3 answers

1 vote
Jack Brickey Community Champion Nov 09, 2017

yep. tickets/issues do not belong to a board. Boards are simply filtered views of your database.

Thank you for the help!

1 vote

Absolutely.

Boards are not containers for issues.  Projects are the containers.  Boards are a view of a selection of issues.

It does no harm to have many boards that select the same issue, set of issues, or even disparate overlapping ones.

You do need to be slightly careful with Scrum boards, as sprints will leak across boards, and you'll need to explain it to your users (there's one issue showing on many boards)

Makes sense. That must be why we're told only one board for the ticket - to avoid users making mistakes like that. Thanks!

As the others already pointed out. Your board will display a selection of issues depending on either a project or a saved filter (create a board and see the options in the dialog window, basically it's always a JQL query), so yes, issues can appear on multiple boards. So keep that in mind when ranking issues in different backlogs as its rank is a global value :)

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