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Can I add "Add Child" button to a Issue type in a non-epic "hierarchy"?

In a Company Managed project, I created a hierarchy from the Issue Type Hierarchy configuration as follows

  • Level 0, above
  • Level 1, above
  • Level 2

and am looking to be able to create Level 1 as a child to Level 0 and create Level 2 as a child to Level 1 using the "Add a Child" button.

As currently there's no obvious way of adding the "Add a Child" button, I have to go to the particular "Level" tickets and manually add the "Parent Link", which then shows up as a Child in the "Level above"

How do I add the "Add Child" button to the Level 0 and Level 1 issue types?

Thanks

4 answers

1 accepted

1 vote
Answer accepted

I *really* hope someone knows how to do this.  I've had more than one client ask for it and I haven't been able to deliver.

BUT - since I'm used to this question, I do have a canned response ready for you.  "Use the Plans view"

Go to the lucky ticket who's about to have children, and click the three-dot menu.  Select the child issue type, and type the summary of the new issue into the text box that opens for you.

In my example image here, "level 0 ticket" is my parent (type is product initiative) , and in the three-dot menu, "Create epic" would say something different for you, but select the level 1 issue type you want.


Annotation 2022-05-10 143031.png

-------------------------

 

It will be "created" as a child, populating the "Parent link" field appropriately.

Annotation 2.png

-------------------------

 

Don't forget to Review changes (button in the top right)

Annotation 2022-05-10 143031.png

-------------------------

 

And to save them in Jira - without this step, nothing will update in your project.

Annotation 2.png

Thanks @padraik 

That suffices for now and greatly appreciated

I did notice that the "create child" chose list seemed backwards but that's probably some misconfiguration on my part where

- Having my "Level 0" then wanted to create a "Level 1" child only worked correctly if I selected "Create Level 2"

- Then, creating a child under "Level 1" only worked correctly if I selected "Create Level 0".

Either way, for now, while a bit awkward, you've provided a solution.

Now, if Atlassian can enable or tell us how to add the "Add Child" button to issue types that support children but aren't Epics or Tasks, life would make more sense :)

padraik Rising Star Aug 03, 2022

Glad I could provide *some* help.

Hopefully someone has the real answer, this would be great to have.

Like Scott Buratt likes this

I'm also looking for this functionality.

 

Since in the issue hierarchy configuration, I can only add new levels above epic, I'm forced to create my own epic type that I can place at the top, creating the following hierarchy:

- My custom Epic

    - Change proposal

        - Implementation

In the advanced roadmaps view, I can create child issues for each of these, but the Jira users in my team just look at the issues themselves, so they want to add children from the issue view.

Like Scott Buratt likes this

I'm also looking for this functionality as our Jira users also want to just be able to create child issues from the issue view as well. Rather than being in Jira on the issue, then navigating to advanced roadmaps to then be able to create from the parent issue. 

Like Scott Buratt likes this

There is a closed feature request for this - can we lobby to reopen?

https://jira.atlassian.com/browse/JSWCLOUD-17573

There is another related ticket here still open and currently gathering feedback: https://jira.atlassian.com/browse/JRASERVER-68805

Like Karen Aiken likes this

Thanks @Hannes Krug - adding my vote and notes there.

I'd also like to see this functionality - on the issue view page itself.

We're using a Platform Epic (parent of Epic in the hierarchy) to gather Epics together, and then pointing people to the Platform Epic for a quick, overall, summary view of the work that's going on. We attach any needed links and documentation to that top-level issue, so it's a powerful starting point.

If we have to navigate away to the (ever-growing) Roadmap, we have to find that Platform Epic in the hierarchy (it's 3rd level in our hierarchy) in order to add the children. Quite a few extra clicks.

Take care,

Karen

Searching that option too

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