Tengo dos proyectos [Soporte] y [Desarrollo].
Lo que necesito es que dentro del tablero KANBAS del proyecto [Soporte] cuando una tarjeta se cambie de estado/carril (Ejemplo: "EN CURSO" > "CODIGO") que automáticamente se cree la misma tarjeta en el backlog del proyecto [Desarrollo].
De esta manera, cuando se inicie un Sprint dentro del Proyecto [Desarrollo], se tome esa tarjeta generada y posterior se complete "DONE", notifique al Proyecto [Soporte] y que esa tarea esta lista tambien para ser completada "DONE".
Me podrían ayudar?
Les agradecería mucho.
To create an issue on two projects, you will need to create an automation rule to do this more easier.
To create a issue in another project, you can use in the example name of the automation rule on project "Soporte")
In the project "Desarrollo" you can customize you kanban board to "ignore" the status and/or project "Soporte"
I believe this will works :)
Hi @Gustavo Soria -- Welcome to the Atlassian Community!
If you decide to implement a solution with automation for Jira, that would require a global/multi-project rule for this use case. There are limits on the number of rule executions per month, based upon the license level.
Please review this information to ensure your solution does not run out of rule executions, or consider changes to licensing, if needed: https://www.atlassian.com/software/jira/pricing
First of all, thank you very much for taking the time to help me with this question.
On the other hand , I have followed the steps you indicate and I still cannot generate that other task in the Development project.
I attach both rules according to your points.
Again, thank you very much for your time.
With the two rules, are you expecting the actions on one rule to fire the other one? If so, please go to the dependent (second) rule, and check in the Detail options to select the Allow Rule Trigger. This setting allows one rule to lead to another one processing.
@Carlos Faddul There I was able to make it work.
This was because legacy automation was not enabled correctly.
That may have been it.
Anyway I will continue testing and verifying that it works correctly.
Again, thank you very much for the time you have given me.
Have a nice day.
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