You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hi,
Our organization has changed from amtrust mobile to Bolttech. We have some users on Atlassian still using the old amtrust email. On the single user’s page, I cannot see an option to change the email address. How can we do this?
Also, how to bulk edit for all existing amtrust users?
If we send invite to the user’s bolttech email and then delete the old amtrust email, will it affect the user account, issues, groups, projects etc?
As per the forums, there is no way to merge the two emails? Or has there been any update or new improvement?
Hi John,
We are about to do the same thing. Here's email that Atlassian Support sent us. I have updated with your relevant names.
I believe the best solution for you to achieve your goal of changing every user email address from @amtrust to @Bolttech is to export the claimed accounts for the amtrust domain, verify the domain Bolttech and use a script to bulk change every user email address.
I break down each step for this procedure below:
3. curl --request PUT \
4. --url 'https://api.atlassian.com/users/{account_id}/manage/email' \
5. --header 'Authorization: Bearer <access_token>' \
6. --header 'Content-Type: application/json' \
7. --data '{
8. "email": $newEmail
}'
As documented here: https://developer.atlassian.com/cloud/admin/user-management/rest/api-group-users/#api-users-account-id-manage-email-put
I would be interested in how that works out for you. We will probably attempt it in the coming week as well.
Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.