On Jira Cloud the publicly available image referenced in the priority edit screen is not loaded on the screen. When I right-click on the missing image icon (broken image) and click open image in separate tab it comes up fine. It just does not show up inside the application. I check the project backlog screen that has lots of priority images as well as on the priority editing screen (/secure/admin/ViewPriorities.jspa).
Not sure which browser do you use but could you try to troubleshoot web request using build in developer tools?
Every browser should have those just a matter of checking if you load a page are there any errors in the logs
First, thank you for helping.
I looked at the browser console and saw the image retrieval failing. Interesting thing is it was using a slightly incorrect URL. I entered the image link with http:// in front but it is trying to retrieve the image over https://
I went back and changed the URL again to be no S but JIra put the S back again. I don't understand why it would do that. When I retrieve the image separately in my browser it comes up fine with http but times out using https, just like it does inside JIra - so no magic is going on here.
Now we just have to figure out why Jira is changing the URL.
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