Boards Admin blank after edit settings to change Board Admin

[Bill Roberts]

I have Site Admin privileges. A Board Admin was set to a user who is no longer employed here. I used edit settings, General and filter to make myself an Administrator for the board, and also removed the former employee. When I view the Boards web page, the Admin is blank for the newly edited board. Other preexisting boards show me as Admin. When I select edit settings for the "blank board" I see my name under Administrators.

[John Funk · Accepted solution]

This was solved by Atlassian Support. 

[Trudy Claspill]

@John Funk 

The related issues are not marked as Resolved.

https://jira.atlassian.com/browse/JSWCLOUD-21880

https://jira.atlassian.com/browse/JSWCLOUD-22328

Are your tests revealing that the problems no longer happen in Jira Cloud? I haven't had time to test it myself.

[Trudy Claspill]

I saw the same behavior when I replicated your steps.

Have you tried looking at the All Boards list in a different browser? Or clearing your current browser's cache?

If neither of those resolves the issue, I recommend that you reach out to Atlassian Support directly.

[Bill Roberts]

Hi Trudy,

Thanks for the reply. I simultaneously asked the Atlassian community and Atlassian support.

I received the following reply from Atlassian support:

Unfortunately, this is a known bug we have documented over in JSWCLOUD-21880

Best regards,

Bill Roberts