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Board shows no items while boardfilter does return items

Board is empty and I have no clue why:)


Filter works, is also shared.

The colomns are mapped correctly and  I also the number of items in a specific status . But nothing on tthe board......





2 answers

1 vote
John Funk Community Leader Jun 17, 2021

Hi Ariane,

Is there a sub-filter attached to the board (it would be near the bottom of the board settings general screen)? Can you provide a screenshot of that area? 

Hi John,


Yes indeed there is a subfilter and turned out that indeed the subfilter does the trick.

 So sub filter was: fixVersion in unreleasedVersions() OR fixVersion is Empty

I now added the project en issuetype --> OR project = xxx and issuetype = Epic

It now shows the items we want to see. So it works but I don't fully understand because they don't use releases.....items are mostly active items and fixVersions are empty...

Still a small mystery to me:) 

John Funk Community Leader Jun 18, 2021

I would check the Fix Version field to make sure something is not getting stuck in there. But glad it is up and running for you!

Can you show us

- the General page under Board Settings

- the Columns page under Board Settings

- the board itself and the Backlog screen if you have that enabled

- the details of an issue that you think should be appearing on the board?


Do you have any quick filters activated on the boards?

Hi Trudy,


Thanks for your reaction, it had to do with the subfilter. 

I explained in the conversation with John ;)

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