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Billable vs non billable


What is the best way to set up billable and non billable time on projects?

For some projects and issues  I need only option to enter billable hours, for other I need only non billable options and for other both options.

Thank you in advance

3 answers

0 votes
Wojciech Wardaszko _HeroCoders_
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Oct 26, 2023

Hi @Marzena Zabiega

If you're looking into third-party apps to track billable and non-billable time in your Jira projects, I would like to recommend Clockwork Pro, an app prepared by our team of HeroCoders.

The app allows for creating custom worklog attributes, including checkboxes. You decide how to name those attributes, and one of the most common uses if exactly what you asked about - a checkbox to mark any given worklog as billable. You can decide if it's checked or not by default, too.

With this, your users can indicate if any time they tracked was billable or not and you can pull up reports based on that worklog attribute with just a few clicks.

If this piques your interest, I invite you to give it a try. If you have any questions, you may use the chat widget built into every app page to contact us directly.


Hi @Marzena Zabiega 

It will be much easier to set up billable and non billable time on projects with additional plugins. I could recommend you ActivityTimeline where users can log their billed and non-billed work directly from the main dashboard. 

You can find a special Personal Workspace for each user in the app that helps to track only personal tasks and projects. It is also very useful while tracking non-billable work and billable hours. Here users can also log their hours, both billable and non-billable, and see them in one place. 

Personal Time Tracking in ActivityTimeline


Moreover, if you need exact time billable worklogs, you can use a special Time Tracker, to calculate the exact time worked on the task. Just click on Timer when you start working and click "Stop" when you're done. The worklog dialogue with the accurate data will appear, click “Save” and that’s it!

If you need detailed timesheets type of activity performed, no worries, all are included. Detailed Team Timesheets contain in-depth information about each task:

Billable and non-billable hours in ActivityTimeline Timesheets


 If you have any additional questions, please feel free to ask me. We can provide a demo session for you if need it.    

0 votes
Ivan Lima
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 24, 2023

I'd suggest a marketplace app. Among a few options, the Tempo Timesheets app can help with that, which has a solution to address time tracking and reporting around billable/non-billable work. I'm also interested in others' experiences with this, and I'm sure other vendors will chime in.

Do you know if I can disable(hide) "billable hours" field in current project?

Ivan Lima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 24, 2023

Yes, you can. This is tied to the Set Billable Hours permission. Please have a look at, which will give you more details about how you can set it up and best practices, as Tempo Accounts play a role on that.

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