Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Better way to get these figures

Hi all - wondering if anyone has had to do this and has better ideas.

Each calendar month I need to produce figures for each issue type we have in jira - 5 values need to be produced per type, how many created, how many resolved, how many created and resolved within month, how many resolved this year, how many open, how many in backlog. 

Seems like no big deal, but I have 20 issue types to report on so thats 100 queries I'm updating each month. 

At the moment I have a spreadsheet, with URLs that launch the query into the advanced search JQL. Each month I do a search and replace on that spreadsheet to change the month we're search for. Then I cut and paste each of those queries into a confluence page, one at a time because the confluence editor can't handle anything else, change the table displayed to 'total issue count' instead of table, then create my report based on this. 

100 queries x clicks =400 actions. 

I'm exhausted! Is there a better way to show a table of totals for queries and easily change the time parameter without all this editing? I've had a play with dashboards but can't see a good widget for this and the built in reports don't have what I need. 

1 answer

Hi @Deborah Cross 

Wow, that is a lot of reporting!  I hope you and your teams find that information useful, and are taking action upon it.  To make things easier, you have a several options I can think of:

  1. You could build filters, requiring no edits, and subscribe to them on a monthly cadence to send an email.  For example for your query of Bugs created last month: issueType = Bug AND created >= startOfMonth(-1) AND created <= endOfMonth(-1)
  2. You could use the Excel or Google Sheet add-ins from Atlassian, reducing the effort in data transport.  Then use your current spreadsheet methods to analyze the data.
  3. You could investigate market place gadgets, and using stable filters, build a roll-up dashboard
  4. You could use the REST API to pull this data into another tool for analysis

 

Best regards,

Bill

Thanks Bill. I like the idea of updating the queries to use -1, and if I use a dashboard to group by issue type that'll get me at least a few tables to copy.

I'll look at all your other options, appreciate the response. 

And yes, I have my doubts that the effort invested in this reporting is turned into any positive action!

Like Bill Sheboy likes this

To jump on Bill's answer, yeah, I've really been impressed with Atlassian's "Jira Cloud for Excel" integration, because with a click of a button, it lets you refresh a sheet with the latest data from a filter.

https://marketplace.atlassian.com/apps/1221301/jira-cloud-for-excel-official?hosting=cloud&tab=overview

So if you can pull all your data into a single filter, constrained to last month, then yeah, it's just a matter of Excel hackery to extract / present the data you need.

Thanks @Darryl Lee - do you know how the pricing and data exchange works? It's asking me to share data with microsoft. I'm not sure our info sec people would be down with that. 

From what I see on that page, I think it's "free".

As far as Data Privacy, you probably want to point your info sec and lawyercats at what looks like the standard Atlassian Data security & privacy statement 

But just FYI here's what pops up when I just tried to link my personal Cloud instance to my work Office 365.

Screen Shot 2020-12-05 at 12.14.51 PM.png

Screen Shot 2020-12-05 at 12.38.38 PM.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,104 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you