Hi there, this seems like an obvious function, whenever a user submits an issue, they should be able to track its status through to completion and be emailed upon status change. Any chance someone could suggest the best way to do this, please? Thank you, Olga
Use the Notification Scheme and Workflows. In the workflow transitions make sure they are firing a Generic Event or a Custom Event. The in the Notification Scheme set Reporter as a person to be notified on the type of event being fired in the workflow transitions.
Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events