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Backlog is not displaying issues in the active or future sprints

Our active sprint contains issues, backlog contained a lot of issues to be done in future sprints. But now when I click the backlog view I can only see the screen with the errors: 

Too many issues are trying to load

It will take you eons to scroll through mountains of issues.

ScreenShot Tool -20220831144707.pngI've ran into this issue for the first time. This wasn't happening before even though we've always had many issues in the backlog. 

I noticed the url contains '&issueLimit=100'. I wasn't setting this limit, is this some new filter from jira? Editing it in the url doesn't help. Can anyone help to fix please?

Thanks!

1 answer

0 votes
Jack Brickey Community Leader Aug 31, 2022

How many issues result from the filter? If you go to board settings and edit the filter it will take you to a JQL query. In that screen how many issues are returned? I suspect that you have crossed a threshold of the number of issues. You might also try another browser or clear your cache and restart your browser.

As the screenshot shows - 0 issues.

If I go to board settings i don't see that filter among Quick Fiters. if i try to add it, it says the filter doesn't exist or I don't have the permission to edit it. Another person is seeing the same problem in his browser and desktop, so it's not my local desktop issue.

ScreenShot Tool -20220831155119.png

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