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Backlog count summary is wrong

Since about a week or so the summary of backlog items in my backlog is incorrect. I can figure out what has happened, but it seems to be counting 50-ish more items than the content of the backlog itself. 

Does anyone have an idea where or how to correct this?

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Sanjen Bariki
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Nov 06, 2023

Hi @Gert van Munster ,

Welcome to Atlassian community!

Could you please explain the issue in details to investigate the solution..?




Well, when in a backlog view of our project. There is a summary the amount of backlog issues. 

Screenshot 2023-11-06 at 11.36.26.png

This amount went up by about 50-60 issues about a week and a half ago without actually having this amount of issues. 

In another place the amount seems more correct:

Screenshot 2023-11-06 at 11.39.09.png

We've never had this inconsistency before. 

Mike de Graauw
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Nov 23, 2023

Same issue here! I'm sure it is adding up the subtasks linked to the stories on our backlog. But as Gert also mentioned, this has never been the case before. 

Screenshot 2023-11-23 at 12.11.59.png

In reality, our backlog contains only 35 issues of the type `bug`, `task`, and `story`. I'm sure it adds the subtasks, as I only had 80 issues on the backlog yesterday, but added five subtasks to a story today and now the counter says 85 issues.

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