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Background color change to business projects are not retained

I have a business project in a Jira Cloud instance that will not retain the color change. I am an admin in the tenant, and the project. I have been able to assign background colors to other projects without issue but for some reason this project allows me to change the color and retains the change while I am on the page. Then if I leave the project and come back it reverts to the standard white background. I have tried every color option and it still reverts back to the white after I browse away and come back. 

1 answer

1 vote
Dave Mathijs Community Leader May 21, 2022

Hi @Aaron Cox , I just tested this, but the color is retained, even after logging out or closing the browser.

Which browser are you using? Have you tried with another browser yet?

I've tried Safari, Chrome, and Edge on two different laptops, one windows and one mac. Still having the issues. I have many other projects where this is not an issue, it just seems to be this one. 

Dave Mathijs Community Leader May 21, 2022

Ow, interesting, so you're only having the issue with one project, strange. In case you don't get it fixed or if no one else has another suggestion, don't hesitate to submit a support request with Atlassian

The same issue there.

Background changes, and then when I go to project settings and get back to project board it is again white.

I figured there is some error in console when applying color change:

image.png

Same problem here.  Except that for me this problem exists on all of my Jira Cloud business projects.

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