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What version of Jira Data Center do you have?
With version 9 and later, automation for Jira is included. With earlier versions, I believe it must be installed as an addon from the marketplace.
Hi @Firas Abdallah ,
Welcome to Atlassian community!
It's a surprise 🙂.
How this is not possible, Can you please do the re-indexing in that project..?
Please check and let me know, This is something unknown issue.
Accept the answer If it helps you😊.