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Automation to take the priority field for created issue from trigger issue

Retail Italia Amministratore December 11, 2020

When I create a task within an epic, it does not automatically take priority even though I have set this rule. Why? It only changes the priority field if I change the priority field in the epic.

Regola priority task e epic.PNG

 

The same thing applies to the creation of subtasks.

Regola priority subtask e task.PNG

Furthermore, when the task priority is changed automatically (following the change of priority in the epic), I hoped that the subtasks would also be changed automatically, but this does not work. As if it didn't recognise the change in the task.

 

Thank you very much

Silvia

 

2 answers

0 votes
John Funk
Community Champion
December 11, 2020

Hi @Retail Italia Amministratore  - Welcome to the Atlassian Community!

If I understand you correctly, you are expecting the rule to copy the priority from the Epic to a a Task when you create the task from the Epic. 

However, this rule only fires when the Priority changes, not when a new issue is created.

You should change the initial trigger from when the value changes to when an issue is created. Or maybe you just need to create a new rule in addition to this one if you still want to update the priority of the children when the Epic changes. 

0 votes
Retail Italia Amministratore December 11, 2020

Regola priority task e epic.PNG

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