Automation to Apply Multiple Labels at Once

[Lucas Van De Graaff]

I have several rules that apply a label to an issue when a certain word is mentioned in the Summary but it only applies the first label that the Summary contains.

For example, if the Summary of my task says "Write a Story for MCP", automation is supposed to apply the "Story" and "MCP" labels to the issue, but currently only applies the "Story" label because it is written first in the Summary.

Here's an example of those rules:

How do I get it to apply more than once label at once without creating an individual rule for every single possible combination of trigger words in the Summary?

[Jan-Hendrik Spieth · Accepted solution]

I'm assuming that you've checked that all rules indeed did run, as expected, and successfully, yes?

In your Edit issue fields actions, is it possible that you are using a SET configuration for the labels? If so, please select ADDREMOVE and set the labels to add. It should look like this:

[Lucas Van De Graaff]

That was what I was missing, thank you!

[Brant Schroeder]

@Lucas Van De Graaff Welcome to the Atlassian community

On the edit label step just use the advanced field editing under the more options section.  You can set multiple labels here by adding the following:

{
    "update": {
        "labels": [
            {
                "add": "Story"
            },
            {
                "add": "MPC"
            }
        ]
    }
}

[Lucas Van De Graaff]

Thank you Brant! This isn't what I'm looking for, though - I need the automation for each separate rule to run and leave the issue with multiple labels attached (one for each rule), not creating a rule to apply multiple labels together because I have many different trigger words. I would then have to write a separate rule for every possible combination ("Story" + "MCP", "Story" + "Training", "Story" + "NW", "NW" + "Training", etc.)

[Brant Schroeder]

@Lucas Van De Graaff You can just add multiple conditions and actions to the single automation.  

[Lucas Van De Graaff]

Since I already have a separate rule that applies each label to its specific corresponding word in the summary I was hoping there was a way to get each one to trigger instead of only the one that matches the first word in the summary.  Does that make sense?

From what you're saying it sounds like there's no way around having to create rules with each possible combo of trigger words and labels though, right?  If I'm misunderstanding can you provide an example?

[Brant Schroeder]

@Lucas Van De Graaff in the example you provided above the trigger was the same for the two automations.  You could just combine them into a single automation with multiple if statements and yes each one would need a rule or it would not be able to apply the label.