Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Automation - send a Slack message if a ticket is created during a certain time period

Hi all! 


I'm trying to create an automation rule that will send a Slack message to a channel if an issue is created during a certain time period. Basically if an issue is created at any point between 5:30pm Friday and 6:59am Monday, send a Slack message. 

I'm good with the trigger and the action, but I'm not sure how to configure the condition to check the Created time/day of the week against the schedule I'd like. I know there are likely other apps like Pagerduty that we could use to achieve this, but I'm trying to research something that won't cost me extra. 

Any thoughts are appreciated! 

2 answers

Hi Jamie,

If you have advanced use cases for using Jira within Slack, I'd recommend checking out Actioner's Jira app. It's designed to make using Jira in Slack easy, even if you have lots of customizations and custom fields. You can explore some common use cases on our website: Actioner Jira Software Use Cases.

Feel free to reach out if you have any questions or need further assistance.

Best regards,

Emel Dogrusoz - Actioner

1 vote
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 26, 2023

You can do this with smart values, just get the created date/time and then use {{[date].[dateformat]}} to get the hour and minute the issue was created. Here is an example of a round-robin automation I have where I log the hour and minute in the log:

Screenshot 2023-10-26 at 9.10.28 AM.png

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events