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Automation rule:

If you automatically create a subtask is it then possible that in addition to a fixed description you can also automatically put the ID of the Parrent in it.

3 answers

2 accepted

1 vote
Answer accepted
Tansu Akdeniz Community Leader Aug 05, 2022

I keep getting an error message:

When I create a subtask under the issue I want the summary to say Testing: with the key of the parrent issue

parrent id.JPG

Tansu Akdeniz Community Leader Aug 05, 2022

The following should work:

Ekran Resmi 2022-08-05 15.08.10.png

Thnx it worked  !!!

Tansu Akdeniz Community Leader Aug 06, 2022

You are welcome !!

0 votes
Answer accepted

Hi @Eric Roetenberg 

Would you please post an image of your entire rule?  That may provide context for the community to help.  Thanks!

When using the action to create subtasks, context is important.  For example, if there is no "current issue" at the scope of the rule, the subtask create may fail.

Kind regards,
Bill

Hi @Eric Roetenberg 

 

is possible to create a rule that changes the issue when resolved to close??

Hi @Rafael Vargas 

Yes, that is possible.  If you mean checking the resolution type, try using the "issue updated" trigger and then check the changed fields with an additional condition.

Kind regards,
Bill

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