Automation rule:

Eric Roetenberg August 5, 2022

If you automatically create a subtask is it then possible that in addition to a fixed description you can also automatically put the ID of the Parrent in it.

3 answers

2 accepted

1 vote
Answer accepted
Tansu Akdeniz
Community Leader
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August 5, 2022
Eric Roetenberg August 5, 2022

I keep getting an error message:

When I create a subtask under the issue I want the summary to say Testing: with the key of the parrent issue

parrent id.JPG

Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 5, 2022

The following should work:

Ekran Resmi 2022-08-05 15.08.10.png

Eric Roetenberg August 6, 2022

Thnx it worked  !!!

Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 6, 2022

You are welcome !!

0 votes
Answer accepted
Bill Sheboy
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August 5, 2022

Hi @Eric Roetenberg 

Would you please post an image of your entire rule?  That may provide context for the community to help.  Thanks!

When using the action to create subtasks, context is important.  For example, if there is no "current issue" at the scope of the rule, the subtask create may fail.

Kind regards,
Bill

0 votes
Rafael Vargas October 17, 2022

Hi @Eric Roetenberg 

 

is possible to create a rule that changes the issue when resolved to close??

Bill Sheboy
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 17, 2022

Hi @Rafael Vargas 

Yes, that is possible.  If you mean checking the resolution type, try using the "issue updated" trigger and then check the changed fields with an additional condition.

Kind regards,
Bill

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