Hi, struggling with setting automation rules to update a field in issue type hierarchy as on annex. One set of rules to set the field on create issue and second when updated. It works just partially and non-functional rules have no action in logs, so it looks like Jira automation doesn´t count its own action as an event. There might be also some human mistake, of course. Could you give me some hint/advice, please?
Problem between Initiative and Epic is that there is just custom classic link between them (called child/parent, but it is not the Parent link as with parent link cannot be filled by automation and I need to be that link created by automation). Enclosing also print screens of the rules
In the details section at the top of a rule, there is an option for "Allow Rule Trigger". Enabling this permits one rule's actions to trigger another rule.
This option is off by default to prevent a runaway rule scenario and/or mistakes between rules.
Perhaps try enabling the option for rules which are "downstream" of the rule which could trigger them.
And please note: for a complicated hierarchy there could be timing issues of rule firing...and not necessarily immediately when you wish. Review how you intend your rules to behave and test accordingly.
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