Automation rule for due date

[Ritu]

Hello, 

I am running into issues for an automation rule for the following scenario:

When the due date changes for a blocker-> change the due date for all linked issues.  For example, task1 blocks task2. If due date for task1 changes then due date for task 2 should also change.

Here's the rule( screenshot attached) that I have applied but somehow it's not doing exactly what I would like to achieve. 

I'd really appreciate any input from the community. 

Thanks,

R 

[Bill Sheboy · Accepted solution]

Hi @Ritu 

When you note "it's not doing exactly what I would like to achieve" what are you observing happening?  And what do you see in the audit log?

Also note that as your rule doesn't have any conditions other than linked issues, this could lead to a looping rule which repeatedly updates the same issues (if performance is slow enough).  It would need more constraints and/or a breaking condition to stop processing.

Best regards,
Bill

[Ritu]

Hi @Bill Sheboy 

Thanks so much! What I meant that the due date of the issue that is being blocked by another or related issue is not being changed when I try changing the due date of the blocker issue. Here's the scenario what I am trying to do:

- Task 1 with due date 08/16 and Task 2( may or may not be in the same epic) due on 8/18. 

Task 2 blocks Task 1. If I change the due date of Task 2 from 08/18 to 08/24 then due date for task 1 should also change for task 1 to 08/24.

I am not too familiar with the automated rules and tried copying an existing rule from the automation library. 

Thoughts? I'd highly appreciate any ideas or help here.  

[Bill Sheboy]

Hi, Ritu!

A couple of things to try:

• Please consider tightening up that condition on links to check just for blocking ones.  That should limit the impact of the rule, if that is what you wanted.
• Next, the due date comparison could be having problems with time components, so perhaps try to directly compare the fields as "not equal" using advanced comparison

Also note from the template rule that it checks if the due date was cleared/changed to empty.  Please consider what you want the rule to do in that case: clear the linked issues, due nothing, etc.