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Automation rule: copy parent value from cascading select fields to subtask

for some reason it's not possible to select a cascading select field as I can select any other standard fiel for editiing.

So I have to dive into the advanced options.

How can I adress a parent's customfield? And do i have to take into account the special array type that a cascading select requires?

1 answer

1 accepted

1 vote
Answer accepted
Stefan Salzl Community Leader Sep 14, 2022

Hi @Jonathan ,

I´m not sure if I can follow your requirements 100% but the following community post seems similar to your question:

https://community.atlassian.com/t5/Jira-Service-Management/smart-value-for-cascading-select-field/qaq-p/1482635

 

Please let me know if this was helpful. Otherwise could you please describe your use case from a functional perspective? which problem you would like to solve with this rule? and furthermore a screenshot of your automation rule to get a better overview.

 

Best
Stefan

Hi,

sure.

I want a specific issuetype of subtask to be updated with field values of a set of fields from the parent ticket. To be more specific:

When the subtask is created:

copy field "Prozessteam" from parent (single select field, no problem there)

copy field "Modul" from parent (cascading select field, not available from the standard field selection, so I have to use advanced settings.)

I got it to work now, here is what my JSON looks like


{
"fields": {
"customfield_15221": {
"value": "{{triggerIssue.parent.customfield_15221.value}}",
"child": {
"value": "{{triggerIssue.parent.customfield_15221.child.value}}"
}
}
}
}


this question was also helpful

https://community.atlassian.com/t5/Automation-questions/Copy-two-cascading-field-values-from-Parent-to-Sub-task/qaq-p/1632481#U2134430

Like Stefan Salzl likes this
Stefan Salzl Community Leader Sep 14, 2022

AWESOME job 💪 Good to know you got that working and thanks for sharing your solution with the community. This can be very helpful for other users with similar problems.

(side note: as an austrian community leader it´s always a pleasure to read some German terminology ;) )

 

Best
Stefan

Like Jonathan likes this

yes - I know how frustrating it can be to find a previous question that would match ones own predicament but the possible answer was not properly documented :)

(btw. not only german terminology but also from austria ;) )

Like Stefan Salzl likes this
Stefan Salzl Community Leader Sep 14, 2022

Very much appreciate this mindset. Thanks so much. That´s the community mindset 💪🙌

 

ooooh.....another austrian enthisiast. very cool. I am based in Vienna and we just started to host community event yesterday. If you´d like to I would be happy to connect on linkedin (link is in my profile) for some atlassian and professional exchange ;)

Best
Stefan

Like Jonathan likes this

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