Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
Level
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation in Jira Cloud - Release Creation Trigger

I’m trying to automate the creation of several issues when a release is created in the release hub.

This is working as expected.

However, I’m also trying to set the Fix Version in the automatically created issues to the release version i have just created. This isn’t working? 

The only option I seem to have in the automation rule is ‘Add Fix Version from Trigger Issue’ but the automation wasn’t triggered from an issue!?

Any ideas?

1 answer

1 accepted

0 votes
Answer accepted
John Funk Community Leader Aug 19, 2020

Hi @Paul Brown  - The Fix Version field is not available to you for the set field value when creating the new issue?

screenshot.png

I am able to select the Fix Version - it is an available field for me>Screenshot 2020-08-19 at 15.49.26.pngI Am able to select the Fix Version - it is present for me?

John Funk Community Leader Aug 19, 2020

So, what is not working about it?

Hi John, I think the issue is that the Automation was triggered from a create version event and not an issue event, and the action is to 'Add Fix version from Trigger Issue' as this is not a trigger issue, then i'm guessing the fix version isn't known? Was wondering if there was any other way of adding the new version to the tickets it's creating?

John Funk Community Leader Aug 19, 2020

Wouldn't the version created in the Version created trigger be the trigger issue? 

I would just test that and see what happens with a Test release creation. 

Hi @Paul Brown 

Yes, and... to what John said: the newly created issue is the triggering issue.  So try that and see if it works.

Occasionally the newly created issue is not fully available at the time the trigger fires, and so copied fields do not always populate.  The work-around for that is to add an action to Re-fetch the issue immediately after the trigger; that will reload it before you use it as a copying source.

Best regards,

Bill

Hi @Bill Sheboy , @John Funk  - I've worked it out - i should have been using the {{version.name}} smart value and not the options in the drop down! All working now, thanks for the support.

Like # people like this

Great; I am glad that is working for you!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Confluence

⚡️NEW Group for Confluence Cloud Admins

Calling all Confluence Cloud Admins!  We created a new Community Group to support your unique needs as Confluence admins. This is a group where you can ask questions, access resou...

66 views 2 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you