Automation in Jira Cloud - Release Creation Trigger

[Paul Brown]

I’m trying to automate the creation of several issues when a release is created in the release hub.

This is working as expected.

However, I’m also trying to set the Fix Version in the automatically created issues to the release version i have just created. This isn’t working? 

The only option I seem to have in the automation rule is ‘Add Fix Version from Trigger Issue’ but the automation wasn’t triggered from an issue!?

Any ideas?

[John Funk · Accepted solution]

Hi @Paul Brown  - The Fix Version field is not available to you for the set field value when creating the new issue?

[Paul Brown]

I am able to select the Fix Version - it is an available field for me>I Am able to select the Fix Version - it is present for me?

[John Funk]

So, what is not working about it?

[Paul Brown]

Hi John, I think the issue is that the Automation was triggered from a create version event and not an issue event, and the action is to 'Add Fix version from Trigger Issue' as this is not a trigger issue, then i'm guessing the fix version isn't known? Was wondering if there was any other way of adding the new version to the tickets it's creating?

[John Funk]

Wouldn't the version created in the Version created trigger be the trigger issue? 

I would just test that and see what happens with a Test release creation. 

[Bill Sheboy]

Hi @Paul Brown 

Yes, and... to what John said: the newly created issue is the triggering issue.  So try that and see if it works.

Occasionally the newly created issue is not fully available at the time the trigger fires, and so copied fields do not always populate.  The work-around for that is to add an action to Re-fetch the issue immediately after the trigger; that will reload it before you use it as a copying source.

Best regards,

Bill

[Paul Brown]

Hi @Bill Sheboy , @John Funk  - I've worked it out - i should have been using the {{version.name}} smart value and not the options in the drop down! All working now, thanks for the support.

[Bill Sheboy]

Great; I am glad that is working for you!