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Automation for multiple select

I'm trying to get an automation to created sub issues if the customer selects multiple options from a custom field but can't seem to figure it out.

I have a custom field (Service type) where the customer can select up to 7 options. My current automation creates a story issue for each service type option selected under the parent epic. I'd like it to only do so if more than 1 options are selected.

Can anyone help with a possible condition that will count if more 1 options are selected?

Thanks.

1 answer

0 votes
John M Funk Community Leader May 16, 2022

Hi Norman,

Can you share the rule that you have so far? 

It's actually pretty straight forward  - you have a condition that checks for the value of the Service Type field and creates a new issue if it matches. 

Then you can add a branch under that to create multiple sub-task issues. 

Hi John,

Thanks for the quick response. Perhaps I'm over thinking it. Here's what I have so far:

automation.jpg

Actually just saw from another post I can use the smart value:

{{issue.customfield_XXXX.size}}

So I'll store that in a custom field that can then subsequently trigger the appropriate actions.

Like John M Funk likes this
John M Funk Community Leader May 17, 2022

Give it a try and let us know. 

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